Is your business struggling to grow? Our Performance Programs give you the benefit of our experience and knowledge, equipping you with the tools you need to push your business to the next level.
Our Million Dollar Business Program is specifically designed for micro – small businesses that are struggling to grow to their full potential. With our help you’ll learn how to carry out a full analysis of your business, enabling you to identify processes or systems that could be holding you back.
We’ll teach you how to look at your numbers, but you’ll also learn that there is so much more to business success than understanding spreadsheets and data. Our Million Dollar Business Program will teach you how to take a holistic view of your business and identify the areas that really impact your business.
Learning to gain control of your environment
“Business is a game, played for fantastic stakes, and you are in competition with experts. If you want to win, you have to learn to be a master of the game.” - Sidney Sheldon
Like any game, to become a master you need to know the rules, train hard, learn new techniques and play to your strengths. We’ll be your coach.
By teaching you the rules of your environment, how to capitalise on your capabilities and how to form effective strategies, we equip you with the skills and knowledge to win the business game.
What the Million Dollar Business Program teaches you
When you win at anything it is because you have gained control of your environment and business is no different. We teach you how to analyse your environment, so you can move forward without any unexpected roadblocks or hurdles standing in your way..
Know your numbers
In order to control your business environment you must understand your numbers. These provide the framework for your business and are ultimately how we measure success.
Know why your numbers exist
Knowing your numbers is great, but on their own they don’t tell us anything. In order to fully understand your business, you need to find out how and why the numbers have occurred. This is where we delve into the information beyond the numbers. The unmeasurable effects of beliefs, values, feelings and motivations that impact the figures.
Now you know how to analyses your business, the next step is applying this to your business. Here’s an example of how the Million Dollar Business Program was applied to a struggling restaurant business:
A business owner took part in our program because their restaurant was failing. With diminishing sales and rising costs the owner knew something was wrong, but didn’t know what.
As part of our program we assisted the business owner to analyses their numbers, this revealed that sales had dropped by 47% over a 15 month period. The business owner was baffled and presumed it must be a combination of increased competition and poor marketing.
Our programs teach business owners how to investigate the health of their business.
Following this process, the business owner contacted previous customers for feedback. He was amazed to find that one regular customer (with a weekly spend of up to $500) was rudely treated by a new chef after complaining about a meal, another regular customer was turned away because the restaurant was busy, with no recognition of their loyalty.
In total 25 customers were contacted and all complained that they didn’t feel appreciated, received poor service and were unhappy with the inconsistency of the food. When put into financial terms the impact totaled more than $250,000 a year in revenue.
Through the Million Dollar Business Program the business owner gained the skills required to understand the numbers of their business and how they had changed. They were then able to apply the process learnt during the program to identify the reasons they had changed.
As a result they were able to devise an action plan to turn the business around. They brought in a new chef, implemented a customer list, loyalty card and feedback mechanism and provided customer service training for all staff.
12 months on, the business has increased revenue by 60% and profit by 15%; it now has money sitting in the bank for future investment.
Knowing the numbers isn’t enough, yes it’s important, but without the “why” and “how” you can’t form a plan. Once the business owner knew why his numbers had changed, he was able to implement changes to turn the situation around, seeing a significant rise in financial gain, customer satisfaction and success.